Help with Radeon RX580 and Topaz products

I have just installed a Radeon RX580 as many people quote it as good starter to using GPU to speed up Topaz. I do not feel like I am getting the gains people have mentioned.

I have Denoise set to use Discrete GPU and have asked to calibrate, but it seems to crawl on Save Image, with the CPU being hit pretty hard and the GPU almost dormant. In preview generation it is still not exactly startling, again with little (5%) usage of GPU processing. GPU Memory is also hardly used.

In Sharpen, the GPU gets about 20-50% usage and the process is pretty quick compared to pre card install. Memory used is about 0.6-1.5GB of the supposed 8GB available.

Are there any tweaks?

Help appreciated.

Nick

Even then the GPU Memory hovers around 1 GB of 8 available.

Are there any tweaks?

Nick

System: (card below this)

OS Name Microsoft Windows 7 Home Premium
Version 6.1.7601 Service Pack 1 Build 7601
Other OS Description Not Available
OS Manufacturer Microsoft Corporation
System Name NICK-PC
System Manufacturer Gigabyte Technology Co., Ltd.
System Model P55A-UD3R
System Type x64-based PC
Processor Intel® Core™ i7 CPU 870 @ 2.93GHz, 2927 Mhz, 4 Core(s), 8 Logical Processor(s)
BIOS Version/Date Award Software International, Inc. F13, 17/09/2010
SMBIOS Version 2.4
Windows Directory C:\Windows
System Directory C:\Windows\system32
Boot Device \Device\HarddiskVolume3
Locale Australia
Hardware Abstraction Layer Version = “6.1.7601.17514”
User Name Nick-PC\Nick
Time Zone W. Australia Standard Time
Installed Physical Memory (RAM) 8.00 GB
Total Physical Memory 7.99 GB
Available Physical Memory 3.67 GB
Total Virtual Memory 16.0 GB
Available Virtual Memory 6.09 GB
Page File Space 7.99 GB
Page File C:\pagefile.sys

Card:

Name Radeon RX 580 Series
PNP Device ID PCI\VEN_1002&DEV_67DF&SUBSYS_22FC1458&REV_E7\4&932E434&0&0018
Adapter Type AMD Radeon Graphics Processor (0x67DF), Advanced Micro Devices, Inc. compatible
Adapter Description Radeon RX 580 Series
Adapter RAM (1,048,576) bytes
Installed Drivers aticfx64.dll,aticfx64.dll,aticfx64.dll,amdxc64.dll,aticfx32,aticfx32,aticfx32,amdxc32,atiumd64.dll,atidxx64.dll,atidxx64.dll,atiumdag,atidxx32,atidxx32,atiumdva,atiumd6a.cap,atitmm64.dll
Driver Version 26.20.15002.61
INF File oem101.inf (ati2mtag_Polaris10 section)
Color Planes Not Available
Color Table Entries 4294967296
Resolution 1920 x 1080 x 60 hertz
Bits/Pixel 32
Memory Address 0xD0000000-0xDFFFFFFF
Memory Address 0xEFE00000-0xEFFFFFFF
I/O Port 0x0000BE00-0x0000BEFF
Memory Address 0xFBA80000-0xFBABFFFF
IRQ Channel IRQ 4294967294
I/O Port 0x000003B0-0x000003BB
I/O Port 0x000003C0-0x000003DF
Memory Address 0xA0000-0xBFFFF
Driver c:\windows\system32\drivers\atikmpag.sys (26.20.15002.61, 569.18 KB (582,840 bytes), 5/12/2019 9:30 AM)

What are your results from this benchmark?

https://www.neatvideo.com/download/neatbench

My RX570 system sees most of the load on the GPU; performance is quite acceptable.

Studio2->Help->Graphics-info

Topaz-graphics-info

Hi and thanks very much for the reply.

A benchmark. That was what I was looking for.

Here are the results: these were roughly repeatable.

Nick

Name Radeon RX 580 Series
PNP Device ID PCI\VEN_1002&DEV_67DF&SUBSYS_22FC1458&REV_E7\4&932E434&0&0018
Adapter Type AMD Radeon Graphics Processor (0x67DF), Advanced Micro Devices, Inc. compatible
Adapter Description Radeon RX 580 Series
Adapter RAM (1,048,576) bytes
Installed Drivers aticfx64.dll,aticfx64.dll,aticfx64.dll,amdxc64.dll,aticfx32,aticfx32,aticfx32,amdxc32,atiumd64.dll,atidxx64.dll,atidxx64.dll,atiumdag,atidxx32,atidxx32,atiumdva,atiumd6a.cap,atitmm64.dll
Driver Version 26.20.15002.61
INF File oem101.inf (ati2mtag_Polaris10 section)
Color Planes Not Available
Color Table Entries 4294967296
Resolution 1920 x 1080 x 60 hertz
Bits/Pixel 32
Memory Address 0xD0000000-0xDFFFFFFF
Memory Address 0xEFE00000-0xEFFFFFFF
I/O Port 0x0000BE00-0x0000BEFF
Memory Address 0xFBA80000-0xFBABFFFF
IRQ Channel IRQ 4294967294
I/O Port 0x000003B0-0x000003BB
I/O Port 0x000003C0-0x000003DF
Memory Address 0xA0000-0xBFFFF
Driver c:\windows\system32\drivers\atikmpag.sys (26.20.15002.61, 569.18 KB (582,840 bytes), 5/12/2019 9:30 AM)

When I run that benchmark, I see something like th is:

Sorry yeah I do not know what happened there.

Neat Bench (Neat Video 5.3.0) Windows x64
Copyright © 1999-2020 Neat Video team, ABSoft.
All Rights Reserved.

GPU detection log:

Failed to initialize CUDA driver.
If you use an NVIDIA card, please install the latest video driver with CUDA support.

OpenCL driver version: 3004.7
OpenCL initialized successfully.
Checking OpenCL GPU #1:
GPU device name is: Radeon RX 580 Series (Ellesmere)
8192 MB total (8141 MB available during initialization)
Check passed - will attempt to use the device

Neat Video benchmark:

Frame Size: 1920x1080 progressive
Bitdepth: 32 bits per channel
Mix with Original: Disabled
Temporal Filter: Enabled
Quality Mode: Normal
Radius: 2 frames
Dust and Scratches: Disabled
Repeat Rate: 0% of repeated frames
Jitter Filtration: Normal
Spatial Filter: Enabled
Quality Mode: Normal
Frequencies: High, Mid, Low, Very Low
Artifact Removal: Enabled
Edge Smoothing: Disabled
Sharpening: Disabled

Detecting the best combination of performance settings:
running the test data set on up to 8 CPU cores and on up to 1 GPU

CPU Model: Intel® Core™ i7 CPU 870 @ 2.93GHz
GPU 1: Radeon RX 580 Series (OpenCL): 8192 MB total (8141 MB currently available), using up to 100%

CPU only (1 core): 1.19 frames/sec
CPU only (2 cores): 2.3 frames/sec
CPU only (3 cores): 3.06 frames/sec
CPU only (4 cores): 3.54 frames/sec
CPU only (5 cores): 3.39 frames/sec
CPU only (6 cores): 3.2 frames/sec
CPU only (7 cores): 3.02 frames/sec
CPU only (8 cores): 2.89 frames/sec
GPU only (Radeon RX 580 Series): 16 frames/sec
CPU (2 cores) and GPU (Radeon RX 580 Series): 8.61 frames/sec
CPU (3 cores) and GPU (Radeon RX 580 Series): 10.8 frames/sec
CPU (4 cores) and GPU (Radeon RX 580 Series): 11.2 frames/sec
CPU (5 cores) and GPU (Radeon RX 580 Series): 11 frames/sec
CPU (6 cores) and GPU (Radeon RX 580 Series): 10.9 frames/sec
CPU (7 cores) and GPU (Radeon RX 580 Series): 10.5 frames/sec
CPU (8 cores) and GPU (Radeon RX 580 Series): 10 frames/sec

Best combination: GPU only (Radeon RX 580 Series): 16 frames/sec

Which version of DeNoise?
What image size? (Mb)
Raw file or Jpeg?
Approximate time to save?

Help->Graphics-info output?

Thanks for this.

DAH! Step by fought step. I DL’d the latest AMD app and right at the end MSoft said something only allowing signed apps and now I can’t find or open the AMD app!

However

During these tests, the GPU was loafing, the Drive was spiking between 2% and 20-25% and the CPU was thrashing, with core temps of mid-high 90C

Image size (RAW) 20.7 MB
Processing time: (RAW) : 18-20 mins (I watched about a 1/2 then set a timer and left it. It had finished when I came back)
Image Size (jpeg) : 8.1 MB
Processing time (jpeg): 8.5 min

Graphics info:
Application & Version: Topaz DeNoise AI Version 2.3.6
Operating System: Windows 7 Version 6.1 (Build 7601: SP 1)
Graphics Hardware: Radeon RX 580 Series
OpenGL Driver: 3.3.14757 Core Profile Forward-Compatible Context 20.12.1 27.20.14501.28009
CPU RAM: 8183 MB
Video RAM: 8192 MB
Preview Limit: 7146 Pixels

That is not even close to normal processing times! Of course, you are running an old Win-7 OS, but something is very wrong somewhere.

On my Win-10 RX570 system, a 14Mb raw file is processed/saved by DeNoise v2.3.4 in under 30 seconds.

You probably need to open (email) a support@topazlabs.com ticket. They may have you turn on trace logging to find where things are going off in the weeds. I would just go ahead and include the log files in the log dir when you open the ticket.

Help->File-Logging:On

Since your NeatImage benchmark seemed to be in the expected ballpark, I would back-rev your DeNoise version and see if the processing times are still as bad as what you reported earlier.

https://community.topazlabs.com/c/releases/denoise-ai

OkeeDokee. Yeah I had heard Denoise was slow but I could not believe what I was seeing. Then I get a video card and nothing happened!

Just BTW, I was just starting to reinstall the current version, because it now will not fire up at all. I double-click the icon and the hourglass lasts just a second or two then nada. So I have clean uninstalled it and was going to start again.

Given that his thing is over 1 GB and I have hit the downloads pretty hard on a limited 50GB/month data limit (and the DL’s can take up to 2 hours on my speeds), do you know were Denoise stores its downloads and can I use them to install with out downloading? I may as well try reinstalling “offline” before I hit an older version.

Appreciate your patience.

Nick

Goodness!

Topaz Denoise stopped even loading and as I said I was looking at reinstalling. In the end I figured that whatever, I would just download all over. I also downloaded and installed the “minimal” Radeon software.

I just did the same 21 MB RAW file in about 20 seconds! It was so fast I would have no time to monitor CPU GPU etc! 'Like I said, every step of the way, to the bitter end.

Look, man I am HUGELY grateful for your help. Sometimes just having some guidance and goodwill alongside lets a guy make it through. I was floundering, because I was just not up with Denoise and the card. If Denoise had failed, the way it did in the end, the whole thing would have been over after a reinstall.

I wish you a Happy New Year, as in not just tearing around for an evening, but the whole year.

Nick

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