H265 pause resume

Topaz Video Bugs and Issues
1

1920x1040 → 3840x2080 rhea (all settings default)

1 pause during processing + 1 resume

Result:

part1.mkv - contains duplicate fame at the end

part2.mkv - contains duplicate frame at start

result.mkv - contains just a copy of part2.mkv

So I was forced to join part1 and 2 using reencode and drop 2 frames in the middle.

2

Can you send the logs from these processes to the support team for review? Need to have the team look at what happened. help@topazlabs.com

To gather logs, please select Help > Logging > Get Logs for Support and attach the zip file to your reply.

Here is a video to help with the steps of how to collect the logs.