Gigapixel v7.4.0

[lhkjacky (Jacky)]

@niko-6027

I can’t unistall the previous version. I’d appreciate some help from Topaz experts

Target file does not exist in this folder, how would I go about uninstalling Topaz AI 6.2? so that new Topaz v.7.4 can be installeD?

The absence of an uninstaller is a prevalent issue in GAI V6 that many users have encountered previously.

Gigapixel v6.3.3

How can previous versions of Gigapixel be uninstalled? Unlike Sharpen, DeNoise, etc, the Gigapixel installations seem to lack an “uninstall.exe” program. This means that Windows Apps&Features is unable to uninstall them without this, nor can it be done manually.

Gigapixel 7.0.0

I didn’t have an entry on my W10 machine, I just deleted the directory and installed. I couldn’t uninstall 6.2 so I deleted the directory and registration entry on my W11 PC and it also ran fine after install.

Gigapixel 7.0.0

How do you install this program? Both installers (the full installer above, and the in-app installer) fail because they cannot uninstall “Gigapixel AI 6.1.0.” I’m not running 6.1.0, I’m running 6.3.3 and there is no uninstall file. There’s a shortcut, but no uninstall.exe file; I’ve never messed with any of files in the program directory, so it was probably never there. Without an uninstall file, Windows (10) won’t uninstall it either. Tried reinstalling 6.3.3 to see if that might restore the …

Gigapixel 7.0.0

Downloaded but won’t install. Get the following error dialogs. Request to uninstall 6.3.3 [uninstall 6.3.3] Failure to find the uninstall program – I can’t find it either [can't find uninstall] Statement that the uninstall won’t start. [failed to start] So I can’t install 7 until I can uninstall 6.3.3 which I can’t do since the uninstall file didn’t get installed. I tried reloading 6.3.3 over itself in hopes of getting the uninstall.exe file installed but that doesn’t. I need to get…

Gigapixel v6.3.3

This has been an ongoing issue. Just delete the Gigapixel folder in Windows Explorer. Then install a new version and it will have the uninstall file. I’ve done this without any problem. You can always use Glary utilities to clean the registry if needed.

Here are the solution recommended from Topaz Staff:

Gigapixel 7.0.0

Try uninstalling v6.3.3 this way: Delete the old gigapixel install folder. Usually C:\Program Files\Topaz Labs LLC\Topaz Gigapixel AI\ but could be different. The v7 installer will tell you where where it is if you’re having this issue. Delete the HKEY_LOCAL_MACHINE\Software\Topaz Labs LLC\Topaz Gigapixel AI folder from the registry

Gigapixel 7.0.0

See if you can uninstall v6.3.3 by deleting v6.3.3 folder first. Usually C:\Program Files\Topaz Labs LLC\Topaz Gigapixel AI\ but could be different. The v7 installer will tell you where where it is if you’re having this issue. Then delete the HKEY_LOCAL_MACHINE\Software\Topaz Labs LLC\Topaz Gigapixel AI folder from the registry