GigaPixel 7.4.1 will not open

I click to open and nothing happens. I’ve tried everything I know to do including complete uninstall and registry cleaning. All of my other high-end software works fine.

OS Name Microsoft Windows 11 Pro
Version 10.0.22621 Build 22621
Other OS Description Not Available
OS Manufacturer Microsoft Corporation
System Name DESKTOP-2VSQ116
System Manufacturer Dell Inc.
System Model Precision 5820 Tower X-Series
System Type x64-based PC
System SKU 08B1
Processor Intel(R) Core™ i9-10900X CPU @ 3.70GHz, 3696 Mhz, 10 Core(s), 20 Logical Processor(s)
BIOS Version/Date Dell Inc. 2.36.0, 4/11/2024
Installed Physical Memory (RAM) 128 GB
Total Physical Memory 128 GB
Available Physical Memory 108 GB
Total Virtual Memory 136 GB
Available Virtual Memory 115 GB

VIDEO:

Name NVIDIA T1000 8GB
PNP Device ID PCI\VEN_10DE&DEV_1FF0&SUBSYS_16121028&REV_A1\4&5306C71&0&0000
Adapter Type NVIDIA T1000 8GB, NVIDIA compatible
Adapter Description NVIDIA T1000 8GB
Adapter RAM (1,048,576) bytes

Hello we just released v7.4.2 to resolve crashes and other issues from v7.4.1 - please go ahead and update.

v7.4.2
Released September 4, 2024
Mac: Download
Windows: Download

NOTE: A minor issue was resolved in a hotfix to 7.4.0 and 7.4.1, so please download this linked version with 7.4.2 for the best experience.

Let me know if you have any conflicts from there.

Thanks for your patience!

Hi, I am having issues opening the app 7.4.2. I had installed the previous version and that did not open also. Figured the update would fix the issue but still persists. Any workaround?

Greg

Thanks for letting me know Greg!

Let’s have you submit a ticket with our Support team and we can communicate with you more directly to help troubleshoot.