Somehting is terribly wrong with Gigapixel 7.3.0 - I’ve installed it 3 times and it fails to run to completion on a simple test jpg file where I’m scalaing at 1.1. It runs for hours without completion. On the other hand, I run the same test with the same jpg file on ver 6.3.3 and it completes without error in a couple of minutes! I’m running Win 10 (latest release), 32GB memory, Nvidia 1650 graphics card (with graphics card selected as primary processor), etc. Furthermore, ver 6.3.3 is a MUCH cleaner and quicker install than ver 7.3.0! Is there a resolution to the ver 7.3.0 unacceptable performance issue? Thx.
Hi Bob,
We may need to try doing some troubleshooting to figure out why it’s not running properly.
I do know that 7.3.0 will be a bit of a bigger install due to some of the powerful AI models we’ve added like Recovery that are not in v6.3.3
Let’s have you submit a ticket with our Support team and we can communicate with you more directly to help troubleshoot your conflict.