I get this error when trying to submit a ticket:
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I get this error when trying to submit a ticket:
Unfortunately, this article is no longer available. Please search for an article below, or return to the home page.
Sounds like you’re signed in with a different email address than the one you submitted your ticket with. This is a pretty common mixup, and you can’t see the page because you’re not authorized to. For example, if you are logged in as name1@email.com, then you submit a ticket with name2@email.com, you won’t be able to see the ticket name2 created, because name1 doesn’t have access.
Try this:
Hi and thank you so much for replying. I only have one email account for Topaz. The funny thing is as I looked later the request went throug…twice lol… I really appreciate your response.