Feedback | Poor Results

I tried Gigapixel for one week free on my phone. Amazing results. Then, I purchased a yearly subscription for 17 $ a month and the results are a terrible deception. I cannot enven activate the Face Recovery function and my “processed” images look almost the same as the originals. What can I do?

Hello,

Although the two apps share a similar name, they each function quite differently.

The mobile app usually applies some kind of pre-downscaling when processing.
This is similar to the option found with Recover V2 in the desktop app.

If you’re getting bad results in the desktop app, it is very likely the image source that is the problem.

False Resolution
If an image source came from scanners, screen captures, or somewhere online; it may have the issue of false resolution. False resolution happens when an image is upsampled, boosting pixel count without adding real detail. The image source may have large dimensions, but the extra pixels are interpolated and don’t reflect true information from the original image. Downscaling removes excess pixels and condenses real detail, restoring clarity by eliminating false resolution.

False resolution can easily be recognized by viewing the original image at 100% or actual size. If you’re seeing blocks of compression artifacts, visible pixel stepping, or artifacts in areas that should otherwise be smooth; it is likely that your image suffers from false resolution and needs to be downscaled before being processed in Gigapixel.

Before upscaling, try applying a 1x scale factor to the image using Recover v2 and either Low, Medium, or High pre-downscaling applied.

Very Small Sources
Depending on the dimensions and quality of the source image, there might not be enough information for the AI to work with, so the results display made-up detail to complete the upscaling task. Since we can imagine what the scene should look like in reality, these AI results appear unnatural. Some images simply aren’t good candidates for outstanding results.

Choosing Models
Depending on the contents of the image, some models with a mix of settings will perform better than others. Using the Compare tool is the best way to experiment with possible results. I always recommend starting with Auto mode applied to any image and adjusting from there.

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