Education | System Under Requirements

I have a W10 pro 16Go RAM DDR4

Nvidia 4Go M2000

The previous version worked but not this one

Hi,

Your Graphics Card only has 4 GB VRAM the minimum requirement is 6 GB VRAM

8 GB VRAM and above is recommended

Some information from Topaz

  • Generative models other than Standard Max require 8GB of VRAM with a NVIDIA or AMD GPU. Standard Max only requires 6 GB of VRAM with a NVIDIA or AMD GPU.

Here’s a link for the System Requirements

Here’s the link for you to rollback to version 8.4.4

https://downloads.topazlabs.com/deploy/TopazGigapixelAI/8.4.4/TopazGigapixelAI-8.4.4.msi

Here’s the link to contact Topaz Support directly

Topaz Support

help@topazlabs.com

Hope this helps