Why does Topaz AI have to reload the models for every image? This is quite annoying and means a longer workflow.
Is this just me or is this a problem that affects everyone?
I’m wondering if you mean ‘load’ or 'download’?
Although I rarely use this app, I do frequently use Topaz Video AI, and it always reports that it is loading a model as it begins to work. But when that model is not resident in my machine, it will report downloading the model. I’m guessing that ‘loading model’ is a normal course of action.
Reload. The program updates the algorithms required for sharpening, for example, with each image, even if it reapplies the method used for the previous image.
You should not have to re-download the AI models every time you open Photo AI. All model files are normally installed once during the installation process.
If you see this repeatedly, it usually means something on your Mac blocks the models from saving correctly.
Here are the steps to follow to resolve this issue:
- Important: Make sure you turn off your firewall, proxy, antivirus software, cloud settings, and VPN (you can turn them back on once the installation process is done)
- Once all security features are turned off, rerun a fresh installer by downloading one from either the Topaz Labs Download Page or from your Topaz Labs Account Page.
- Once you download and open this new version, you should be able to click on the blue ‘Activate’ button and log in using the email associated with your Topaz Labs account and password.
- Please try the same model again and let me know if you get the error.
If you are still experiencing problems after trying these troubleshooting steps please reach out to us at the following link:
Or you can send us an email at help@topazlabs.com.
