I downloaded Gigapixel 8 and when the screen to do the editing appears and I try to add one of my photos the screen stays blank and at the bottom Detecting Faces appears and a turning wheel, but the photo chosen only appears at the bottom of the screen. Using the original Topaz transferring photos f…

Topaz Gigapixel v1.1.0 was released with a preference to set Face recovery default to None. [face-recovery] This should appeal to users who mainly work with landscape, architecture, and animal images. Check it out! [image] Topaz Gigapixel v1.1.0 Releases He…

Still crashes without error messages when I try to open any kind of images. No matter if is a jpeg, tiff, or something else. It just closes itself without a notification. 13th Gen Intel(R) Core:trade_mark: i7-13700KF 3.40 GHz with Nvidia RTX4070. Why has this Topic the status: “This topic has bee…

Lol, got excited when I saw it was a new update. Upgraded to 8.3.2 and just like everyone…same crash, no matter what image I load. Very frustrating…we’re all paying for a subscription to take advantage of new improvements and this happens… Hoping the team REALLY backtests a new version before it …

What happened is that, at the time, they mentioned that the update would come with the fix, and I believed it, so I marked it as solved, but in the end, it wasn’t. Next time, I’ll keep it in mind—until it’s truly fixed, I won’t mark the option. Regards.

Alright, I figured out how to remove the “solved” mark. I won’t put it back until they fix it. Regards.

I just received this support notice: "Hi Collazo, Thank you very much. We are working on this as I write to you. I will get back to you as soon as we have it fixed. Thank you so much for sending me the logs. I’m sorry this has been such a headache. Hopefully, the devs will have it fixed soon. Ki…

8.3.3. do the trick for me. Finally no more crashes! :slight_smile:

Finally, the issue with the new 8.3.3 update has been resolved. The matter is now closed. Best regards. :star_struck:

Nope, still no go here. Upgraded from 8.2.2. to 8.3.3. App still doesn’t appear when launching… never gets into the UI. Tried running as admin, still nothing.

Just did upgrade to 8.3.3 and software still crashes when trying to load an image. Any image, any format. This is starting to get REAL OLD !!!

Topaz Community

Education | Compatibility | Detecting Faces Symptoms

Gigapixel AI General

francis.franck (francis.franck) March 26, 2025, 11:32am 75

Same with me.