I am uprezing 720x480 dv footage (.9 pixels) In both Dione and Proteus the output file is slightly wider than the original . probably the 704 720 problem. If I transcode the DV footage to Prores square pixels (640x480_ then then uprez is the correct size. Let me know if I can do this uprez in Topaz without having to go thru a transcode to square pixels.
Deleted
Just under the output resolution box, you should see a Pixel Format box if the app is reading your input source in a non-square pixel format. You can then change that format option and it should fix that for you.
My source footage is DV standard definition very standard (720x480, non square pixels)
When I change to original pixels the output errors out immediately.Output won’t even start. I have tried it with all the Dione and Proteus models.
Video type has to be interlaced because it is DV but even if i change that to progressive it still errors.
Any time I select original pixels it errors out. would you like to see the export error logs?
Can you send the logs to the support team to review? help@topazlabs.com
To gather logs, please select Help > Logging > Get Logs for Support and attach the zip file to your reply.
Here is a video to help with the steps of how to collect the logs.
