It has been clearly and repeatedly stated by the Moderator that this is just a user-to-user forum. Which started me wondering why it is so difficult for the average user here to get the message. The misunderstanding at best leads to frustration. Occasionally it has stirred some less than charitable feelings toward Topaz Labs itself because of how people feel they’ve been treated here.
I say all that to suggest that part of the problem lies in the site layout itself. If you take an outsiders look at the layout and logos, you would naturally assume that this is an officially sponsored and company run site, provided to answer questions and solicit feedback.
A rethink of the UI to better reflect the true nature of this site might save everyone a lot of disappointment, and head off the need to be told about the underlying intent on a regular basis.