Yes, I KNOW 2.3.6 is out. I saw the announcement this morning when I went in to process and image.
I’m currently running 2.3.4 and it’s been working PERFECTLY, REPEATEDLY for several weeks. Pop the image in, comparison view comes up, play, it auto-updates all 3 images, hit apply. PERFECT. Worked the day before yesterday.
NOTHING I know of has changed on the box. No MS updates, no other updates, not nothin’…
This morning, put the image out to Topaz EXACTLY THE SAME WAY I DO EVERY TIME, and it shows up, and NOBODY updates. Hit auto, change modes, change views, change zoom, do the hokey-pokey and turn myself around - NOBODY updates.
Cancelled Topaz, sent the image again. Same result. Opened Topaz externally, NOT from Lightroom. Opened the image, same result.
A couple things: 1. When it does this denoise and low light SIT at 15 for sharp and 15 for noise and don’t change when you hit auto. They don’t do anything. 2. If you turn OFF auto-update and hit “UPDATE” it just goes gray and sits there.
This has happened before with earlier versions (2.3.2 I believe, but wouldn’t swear to it). The ONLY fix has always been to re-install because I can’t break Topaz loose. Which is extremely annoying as it take FOREVER for the thing to download whatever giant file it is, and get it reinstalled.
I’m going to hold of upgrading to 2.3.6 or whatever version showed up this morning 'til end of today in case y’all want more information, but I need either a FIX or at least a workaround to force topaz to work again when it refuses to update… I stuck the graphics info in here, but this keeps happening and it’s gotta STOP.
Application & Version: Topaz DeNoise AI Version 2.3.4
Operating System: Windows 10 Version 2009
Graphics Hardware: AMD Radeon RX 5700 XT
OpenGL Driver: 3.3.14757 Core Profile Forward-Compatible Context 20.12.1 27.20.14501.28009
CPU RAM: 32680 MB
Video RAM: 8176 MB
Preview Limit: 8000 Pixels