When first starting to use Topaz Studio, my older Clarity plug in presets got imported
to Studio as effects (without proper settings by the way).
In the process of creating new effects I decided to delete these old ones. Well it “seemed”
like they deleted. A few days later they were back. Deleted again. Once again a few
days later they came back.
I did post a support ticket and it was received. Then a few days later received an
email saying that the ticket was going to be automatically marked as solved, even though
the issue still exists.
We’re up to Studio 1.5.2 and still these deleted effects still keep coming back!
Am I alone with this issue?