Can't turn off face recovery regardless of settings

Topaz Gigapixel AI Bugs and Issues
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GigaPixel 8.2.0 on an iMac 2020 (Intel) running MacOS 15.3.1 (but this has been going on for a while).

I’ve turned off Face Recovery in the upscale settings palette, and in the prefs for Face Recovery I have None Selected.

I do mostly b&w lineart, but regardless of which model I use (auto or manual settings), it goes through the cycle of trying to detect faces to recover. It can be a frustrating slowdown when you’re trying to move quickly through images and you want to switch between settings.

Any ideas?

Thanks -

Scott

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HI Scott,
We are aware of this bug and working to investigate and fix this issue.
Thank you for letting us know.

If you need, you can submit a ticket with our Support team and we can communicate with you more directly for updates.

We appreciate your patience!

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Appreciate the reply. Good to know you’re working on it. Will await the imminent fix.

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Has this been resolved yet? I am having the same problem after I installed updates.

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Hi Cindy!
This should be resolved with 8.3.3 - please update to this version and let me know if you’re still having issues. You can submit a ticket with our Support team and we can communicate with you more directly to help troubleshoot.