i just bought when im travelling and now i’m try to install the app, but cant open it ?
Hi.
This is for the Pro version is that correct if not here’s the Link for the version you require for both Windows and Mac
Windows
https://downloads.topazlabs.com/deploy/TopazVideoStudio/1.1.0/TopazVideo-1.1.0.msi
Mac DMG
https://downloads.topazlabs.com/deploy/TopazVideoStudio/1.1.0/TopazVideo-1.1.0.dmg
Mac PKG
https://downloads.topazlabs.com/deploy/TopazVideoStudio/1.1.0/TopazVideo-1.1.0.pkg
Hope this helps and a Happy New Year 
thank you so much for helping me, but still same issue.
maybe because before I bought it, I used the crack version to see if my laptop was compatible with this software, then I saw the holiday sale, I was interested and bought it, but it turned out that on my laptop that had the crack, it couldn’t be installed at all, while I was looking for a way to delete the old one. already try unistalling, but still doesnt works.
ah its fixed. finally.. i delete everything in C:\ProgramData\Topaz Labs LLC\Topaz Video. you can close this threads. thank you so much
The activation issue you’re seeing is typically caused by a .lic file left over from an installation of a 3rd party version of the app.
Let’s have you follow these steps, please be sure not to skip a step!
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Navigate to the Windows add/remove (or search for it using the search bar)>Search for Topaz Video and click “Uninstall.” When asked if you wish to delete configuration and data files, click yes.
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Go to the following path and delete the entire “Topaz Video” root folder.
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C:\ProgramData\Topaz Labs LLC\Topaz Video\
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Empty your trash
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Restart your computer
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Reinstall: Topaz Video | 1.1.0 | Win
Topaz Video | 1.1.0 | Mac
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