Boy, I have tried this several times. I’ve been working on computers for over 40 years now, and I don’t think I’ve seen such difficulty in installing upgrades. I have spent the last two days sitting here, deleleting folders, cleaning my registry, installing, uninstalling, deleting folders, cleaning registry and, now, am pretty fed up. I even tried the .msi but they won’t work because I don’t have the program installed.
In the Bugs section, ida.topazlabs instructed me to upload my DXDIAG to support. Is this it? Where do I upload?
It sounds like you’ve been through quite the ride! This is not support, though.
If you reach out to this email (help@topazlabs.com), then it will send you directly to support and we will get you sorted.
Thanks!
