Hello I’ve contacted you guys before about trouble exporting any files. Since I’ve purchased the software I have not been able to use it.
Please reach out and email to the support team with the logs from the app and screenshots of the errors you are seeing and we can try and assist further.
To gather logs, please select Help > Logging > Get Logs for Support and attach the zip file to your reply.
Here is a video to help with the steps of how to collect the logs.
