I renewed my account yesterday and paid the annual fee, but I still can’t log in and can’t use it. I asked for help yesterday, but nothing has changed. Please help me get back to using it quickly.
It looks like you purchased a subscription for Express, which is a cloud app.
If you meant to purchase Topaz Video instead, please reach out to help@topazlabs.com so we can issue a refund and you can purchase the correct app.
