"Authenticating" mode

dear topaz your photo AI is staying in “Authenticating” mode not releasing my photo to be processed, please help this started happening right after your update from 1.2.7 to 1.2.8 please respond asap thank you have a beautiful day

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If you checked the release thread it was a known issue when offline. There is a new release out, v1.2.9, see if that has corrected your issue. You may need to login again.