An error occurred when trying to show the files

The bug occurs in version 7.4.2

Hi @Martin-De-Leon .

Would you mind reaching out to help@topazlabs.com so we can take a closer look?

It’s possible that this is not a bug, but rather a permissions issue. Gigapixel might not be configured to have the necessary read/write access permissions to the directory/drive you are attempting to save the file to.

1 Like