Hi! We’re currently looking at issues that seem similar to what you’re experiencing. Would you be so kind as to drop one of the bad files you create in https://www.dropbox.com/request/Viv48rcnTRLyVz6ImEBX? I’d like to inspect the output to see if this is a new problem or part of the bug fixes we’ve been doing. Thanks.
Well, the patched version does allow the file to be opened in PS6. BUT it changes the resolution down to 72 ppi, even though in settings I had it set to 300 ppi. The original image was 300 ppi.
Also, in Bridge, the metadata for the processed image doesn’t show the resolution at all - like it can’t see it. I could only see that the resolution was changed down when I opened it in PS6. Previously, the resolution of processed images always showed in Bridge.
I have tried with several files and different settings. Everything does open in PS6, but every file has the resolution moved down to 72 ppi no matter what settings I use. I tried using inches for max width, then tried using pixels for the setting. I tried starting with a jpg, and also starting with a tiff file. I tried different files, with different settings, and the same file with different settings. Nothing works right.
I am pleased my post was of help and you are back ‘on safer shores’.
As for v4 I await how the few issues (bugs?) being reported are resolved before updating.
PS if the roll back .exe are version specific rather than “always the one most prior version” I think I will download the current roll back one now as that is v3.1.1 (surmise and that will be a ‘good’ backup of a working version