Adding Projects to the updated version of your program was a bad idea. I have never been able to close a project or close the program. The project in use locks everything up. I update a lot, and the problem is getting much worse. I have a very new computer with lots of memory and graphics, so that is not the problem. If you put fewer than six videos in the project, the project will eventually close, but the program never closes. My only solution is to use the Task Manager and hard close the program. I was always happy with just adding files directly into the program without a project. It is unnecessary.
Thank you for sharing that feedback on the Projects workflow within the app.
When you are closing the app, are you clicking File>Quit or just using the X in the top right corner?
Our team has been looking into the reports from users about issues when closing the app as it hangs. Can you send the logs from the app to the support team directly for further review?
To gather logs, please select Help > Logging > Get Logs for Support and attach the zip file to your reply to help@topazlabs.com
Here is a video to help with the steps of how to collect the logs.
