I’ve been using Photo Ai for several years, and until now, I was a very happy customer!
I’m using a2.4 GHz 8-Core Intel Core i9, with AMD Radeon Pro 5500M 8 GB
Intel UHD Graphics 630 1536 MB and 32 GB 2667 MHz DDR4, with Sonoma 14.5 (23F79)
Photo AI version 3.0.4 is now so slow it is unusable! How do I roll back to a version that doesn’t take over an hour to process 30 photos!
Come on Topaz - I’m not alone in reporting this!
Please send me your system profile information so I can check if your computer hardware is up to date.
You can securely submit your files(s) to my Dropbox using the link below.
Please be sure to send me a note here to let me know you sent something.
You can always revert back to any previous version release by downloading an installer from the following link for the version you would like:
Thanks for the reply, I’m, on a mac and the spec of my computer is in the original post.
To help troubleshoot this problem, I’d like for you to follow the directions below:
Topaz Photo AI | plist Deletion
I will note that Intel CPU Mac devices are slightly underpowered for AI processing and will perform slower. We have some more information on our Topaz Labs Documentation page that I will link below for your review:
Topaz Photo AI | System Requirements
Many users with Intel MacOS machines have reported that Topaz Photo AI v2.4.2 is most suited for their needs and experiences better processing times and consistent edits and displays. I have included a link to that previous version below if you would like to revert to this version for your machine:
