I am having a problem when exporting. I need to enhance missed focus on one of my videos. It is a footage from a concert, that is long little over two hours. Using focus fix and it is a great tool. But I am having problem when exporting. It exports fine, I even left it in expprt whole night. It seemed to be complete, but when I opened the file, it was only 3-4 minutes long. After some tests I came to the fact that it is limited by 2,15GB and no matter what, I just can’t export longer sequence than 3-4 minutes due to the file limit. What can I do to export the whole 2 hour clip?
To gather logs, please select Help > Logging > Get Logs for Support and attach the zip file to your reply.
Here is a video to help with the steps of how to collect the logs.
Usually if an export is limited like this, it can be a hard drive limitation with format, or an issue with the source file hanging up and causing the app to end the process early.
I am having the same issue on two machines, an M4 Mac and an M4 Mac Studio. Gemini believes it is tied to external drives. I have multiple SSD drives attached via thunderbolt.
Can you send the logs to the support team for review as well? Trying to sort through some of these issues when it is not a drive format issue to see what is causing it.
The team is still looking into reports of the issues and trying to sort out what is going on to cause certain files to error out with the file size limit.
Looking through your logs that you shared, it looks more like a possible issue with the source file having a corrupt packet.
Can you try converting your input using Handbrake and then try importing the converted version back into the app for processing?
Drag and drop your video to import it
I recommend going to the “dimensions” tab and under “resolution limit” > none
I also recommend going to the “video” tab and under “framerate (FPS)” > Same as source
Then click “start”
This will ensure that it retains the original resolution and frame rate with the converted file.
