Hello, after upgrading to 1.7.1, Starlight Mini no longer works. The system throws an error immediately after displaying the message “Starting Run… Estimating..” (in the export queue panel). It runs if I revert to 1.7.0. CPU 10700K, RAM 128G, RTX5070ti
Could you look into the issue, please? Thank you
logsForSupport.zip (1.2 MB)
This is a known issue that the team found after release and are working on for a patch.
Sharing your logs to them for further review of the situation.
I am testing Topaz Video versions 1.7.0 and 1.7.1.b
logsForSupport.zip (64.2 KB)
Whenever I try to use Starlight Mini 2.6, the model downloads correctly, but the render fails immediately right upon starting.
Mac Studio M5 MAX, 40 GPU, 64 GB ram, 2TB SSD
As a Founder account, it seems to be an entitlement or execution issue at runtime. I have attached the .tzlog and .ipsdiagnostic logs for your review
The beta log you shared shows an issue with the app trying to call the wrong variant of the model. When you did the install of the version, did you clear the previous models and files?
Hi, this is the first time I’m installing Topaz Video on this computer; I just received it two days ago. I previously had Topaz Video AI on my iMac Pro, but since it was an Intel model, I was never able to install the most recent versions. However, I don’t know if the Topaz Video AI files will carry over when I restore my user profile from the iMac Pro.
That shouldnt have been an issue when swapping over to the new system.
Let’s do a full uninstall of the main release 1.7.0 and clear the plist files for Topaz Video and then install the latest release and see if that helps here. It could have just been a bad install.
At the moment it works, I’m going to carry out several tests to see how it works, what it doesn’t let me do is preview a few seconds, thank you very much.
