Wrong exported file

Topaz Video AI General
1

Hi all,
this is my first Video AI trial installation, on a Macbook Pro M1.
My idea is to convert my old SD self-made video to HD.
Just installed 6.0.0 and I’m immediately in trouble, cause exported files are always out of sync with audio.
No matter what AI model I choose, during export I see a temporary mp4 file is created, playing this file in vlc video/audio sync seems correct to me, but at the export end, that fle is replace by a final one, and it’s out of sync.
Any suggestion?

EDIT: A little update. out of sync is present even exporting the original video without any enhancement, at original resolution. Opening the export from Export queue using external player show me some black frames at the beginning, but with audio. Then video appear but with non synched.
I’m starting from old DVD ISO, mpg2/ac3 2.0 encoded, audio copy without reecoding, mp4 as output codec.

Thanks in advance.

Max

2

Max, if you swap the Audio Mode to convert in the Codec Settings does that still produce an out of sync export?

The codec setting are in the top right corner of the app.

3

Thanks Kyle for your replay. Converting audio seems a Little bit better, but it’s visibile a little desync compared tò original source. Also convert needs time, a Copy should be the right solution if an audio transcode Is not necessary.