Just upgraded VideoAI to v3.4.1 on Windows 11. Loaded a 3-min video, 1920x960, 24fps, selected just the “enhanced” option, taking all other defaults. About 1/3 of the way through, Windows crashed with Blue Screen of Death, corrupted heap. Cleaned up system, re-ran VideoAI with no other apps running, same crash. Haven’t seen this before.
logsForSupport.tar.gz (60.0 KB)
Are you noticing your machine getting hotter than usual? Based on the information shared, it seems that the machine is overheating due a lack of cooling.
No, I don’t think overheating is an issue. The crash seems to happen with (so far) just one video. It’s a clip from the Netflix Sci-Fi series “Altered Carbon.” The scene is visually noisy, with strobe effects and moments when the air is filled with shattered glass. In addition, the video appears to have been seriously compressed - the resolution isn’t very good, and the file size is only 24Mb, not nearly big enough for 3 minutes at 1920x960, 24fps. I wonder if VideoAI is having trouble coping.
The app itself would not have any issues handling this file, however, if the machine is getting stressed out with the task load that is being created, your machine may crash.
I would monitor temps very closely when using this file. What models are you using?
I did not notice the machine getting any warmer than when processing any other video file, but I haven’t been monitoring the actual core temps. I will try that using various video files for comparison.
Here are screen shots showing all the settings I was using:
I installed the “Core Temp” app to monitor core temperature while processing videos. For the video in question, all 8 cores ran hot, over 90C, with as many as 3 at a time peaking briefly but repeatedly at 100C. The computer did not crash during this run, but a few odd things happened.
The video processing seemed to complete normally, but a temp file was left behind, and the output video toward the end had large rectangular areas of black. First one, then two, then more and more. Here is a still from about 6 seconds before the end of the video.
After processing was complete, the core temperatures dropped to the 50C range. I started to do some other things, and the computer crashed with an IRQL_NOT_LESS_OR_EQUAL error. So it looks like the excess core temperatures caused problems.
For comparison, I ran other videos and saw similar core temperatures, but no anomalies – no leftover temp file, no artifacts in the output video, no computer crashes.
To avoid the core over-temperature, is there a way to throttle VideoAI so it uses less computing power?
I’ll repeat the new question, in case it got lost in all the details of my last post.
In order to reduce core temperature, can I throttle VideoAI so that it uses less computing power?
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