Hi, I am hoping somebody can help me as I have sent two messages to customer support and nothing… very unusual for Topaz not to reply.
Anyway, I recently installed Windows 10. I have and use PSE 11 and PSE 2018 (or 16 as I guess it is also called). When installing my plug-ins they all installed perfectly in PSE 11 but in PSE some of them did not install. I should add these are the legacy plug-ins but Adjust AI also installed in PSE 2018.
I tried going to plug-ins within PSE preferences and selecting the files and Impression and Texture Effects were there and I clicked on them and now they are installed in PSE 2018 but I am still missing quite a few AND they do not even have a folder where I found Impression and Texture Effects as mentioned above. So, no idea where to go and grab them, if I can.
What should I do?
Any help is appreciated. I suppose I could uninstall the plug-ins that didn’t install in 2018 and try again but I thought I would ask here. Thanks for any and all help and everyone stay as safe as you can.