[If you are posting a new bug, please include the following]
- The bug / behavior you have encountered
The software refuses to start processing, with just an error reported.
- Your system profile
Windows 11, AMD 5950X, 16-core/32-thread, 128GB RAM
- Your log files (Help > Logging > Get Logs for Support)
Attached
- Any screenshots as necessary
[Please be sure to have searched for your bug before posting. Duplicate posts will be removed.]
logsForSupport.zip (2.9 MB)
Open the Preferences Panel and let’s change the following settings.
File>Preferences>Processing
- Ensure that your GPU is selected for the AI Processor - RTX 4070
- Set the max memory to 80%
- Set max processes to 1
- Save the settings and close the panel.
- Re-run your clip through the process that you were trying.
If you run into an issue again, please send me the updated logs for further review.
help@topazlabs.com
system
(system)
Closed
3
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