Will not finish processing a certain image saves

[john.walker-0551]

[size=14pt]Issue Description:[/size]
Randomly, when working with small batches (under 10) and saving individually, one picture fails to save. It reaches the end of the loading bar but never completes. This issue requires restarting the application.

[size=14pt]System Information:[/size]
Operating System: Microsoft Windows 11 Home
OS Version: 10.0.22631 Build 22631
System Name: MSI
System Model: Katana 15 B12VGK
System Type: x64-based PC
Processor: 12th Gen Intel(R) Core™ i7-12650H, 2300 Mhz, 10 Core(s), 16 Logical Processor(s)
BIOS Version/Date: American Megatrends International, LLC. E1585IMS.309, 3/24/2023
SMBIOS Version: 3.5
BIOS Mode: UEFI
BaseBoard Manufacturer: Micro-Star International Co., Ltd.
BaseBoard Product: MS-1585

Memory Information:
Installed Physical Memory (RAM): 16.0 GB
Total Physical Memory: 15.7 GB
Available Physical Memory: 1.87 GB
Total Virtual Memory: 47.7 GB
Available Virtual Memory: 7.18 GB
Page File Space: 32.0 GB

Graphics Card:
Name: NVIDIA GeForce RTX 4070 Laptop GPU
PNP Device ID: PCI\VEN_10DE&DEV_2820&SUBSYS_13C71462&REV_A1\4&30BC6A3D&0&0008
Adapter Type: NVIDIA GeForce RTX 4070 Laptop GPU, NVIDIA compatible
Adapter Description: NVIDIA GeForce RTX 4070 Laptop GPU
Adapter RAM: (1,048,576) bytes
Driver Version: 31.0.15.4629
Resolution: 3840 x 2160 x 60 hertz
Bits/Pixel: 32

[john.walker-0551]

Have another one. I increased my RAM from 16 to 64 GB. AI is much faster, but other things seem slower. But that ti just a side note:
231230 DxDiag.txt (143.0 KB)

It Varies where it “freezes up” but usually, it gets to the end of the progress bar. I can pause and resume, or exit and try it over with the same results. I have loaded this image 3 times to attempt and it just won’t save. Others are fine. Tried disabling the various switches one at a time to see if it was any specific function that was getting stuck, but no. It won’t save after processing anything on this photo.

Here is an example.

I tried multiple times, with various settings on and off as well as reloading the photo after a restart and now it works, but there are a lot of bugs with multiple photos loaded. This is one of them.

[Konrad82]

Could you please share a logfile for a run where it got stuck?

[john.topazlabs (John S)]

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