Why is there no sound on the videos?

I bought this program and when I check the videos they come out with no sound???

You will not hear any audio within the app itself, however, as long as your input file has audio, the exported file will also have audio when played externally.

What video player are you using?

No, It has no sound and no sound level options in the exported version???

Can you please share the input and exported file with me?

You can securely submit your files(s) to our Dropbox using the link below. Please be sure to send me a note to let me know you sent something.

Submit File to Dropbox

Also which media player are you using?