Why can't i use the version of topaz i have without subscription

Topaz Video General
1

My subscription has expired, which is fine for now. But why can’t i access the version i have at this point? Please help with this issue.

Thank you

2

Hi.

As your Subscription has expired you only have access to the version you owned before September the 9th 2025 the date at which Topaz transitioned to a Subscription Model only unless you wish to resubscribe and continue to use the latest version

You can find and Download the version you own within the My Products page In your Account

Here’s a link for the My Products page

https://topazlabs.com/my-account/downloads/

Here’s an image of the My Products page showing the Downloads section

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177063152065837092103859370108121676×914 77.4 KB

Hope this helps

3

Since the change over to subscription plans an active subscription is required for access to any of the new apps, Topaz Video, Topaz Photo or Topaz Gigapixel.

If you have a perpetual license that was purchased before the swap over, you will be able to use the older apps under that license though. If you wish to discuss options for renewal of the subscription or confirmation on previous app access, please email the support team directly and we can review your account details. help@topazlabs.com