Where do I go for help?

Topaz Products Product Technical Support
1

Continuing the discussion from LRC and DeNoise 3.3.4 not working happily:

2

Please raise a support request at the main website… instructions are in the header on your pages.

3

I had to de-install Topaz, remove the plugin from LR (through Preferences, just unlink it), close LR, re-install Topaz, and it’s now fine. BUT I can only do one edit in Topaz at a time - LR will stop responding until the file is finished. No more batching.

4

Thanks. I’ve done that and I’m back up and running. Got excellent help from Topaz Helpdesk thanks to Eric. As a plug-in to Lightroom I’m selecting a number of files for processing at once with no problems. (Mac Catalina/LRC 11.01/DeNoise 3.3.4/Sharpen 3.3.1/ Giga 5.6.1)