When I load a picture and it begins to sharpen topaz shuts down

topaz shuts down when
I load an image

Please send me your system profile information so I can check if your computer hardware is up to date.

You can securely submit your files(s) to my Dropbox using the link below.

Please be sure to send me a note here to let me know you sent something.

Just sent dxdiag info

Thanks for sending in that information.

I want to see if updating your GPU driver will resolve the problem, as there is a more up-to-date driver that has been released.

Please use the following link to update your driver: NVIDIA | GeForce RTX 4090 | Driver Update

After the update, let me know if you are still experiencing the problem.

Yes, that worked, thanks for your help

Will topaz open a fits file

I’m glad that we were able to get that working for you :slight_smile: Just to let you know FITS files are not supported while working with Topaz Photo AI.