When I load a picture and it begins to sharpen topaz shuts down

Topaz Photo AI Bugs and Issues
1

topaz shuts down when
I load an image

2

Please send me your system profile information so I can check if your computer hardware is up to date.

You can securely submit your files(s) to my Dropbox using the link below.

Please be sure to send me a note here to let me know you sent something.

3

Just sent dxdiag info

5

Thanks for sending in that information.

I want to see if updating your GPU driver will resolve the problem, as there is a more up-to-date driver that has been released.

Please use the following link to update your driver: NVIDIA | GeForce RTX 4090 | Driver Update

After the update, let me know if you are still experiencing the problem.

7

Yes, that worked, thanks for your help

8

Will topaz open a fits file

9

I’m glad that we were able to get that working for you :slight_smile: Just to let you know FITS files are not supported while working with Topaz Photo AI.

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