2024-09-12T04:00:00Z I’ve been experimenting with using Topaz Photo AI to edit iPhone photos. It seems to do fairly well with HEIC files, but, when I load a RAW file, it appears with weirdly dark distorted colors. Are you aware of this issue?
Would you mind sharing an example of this problem you are having? Also what model of iPhone are these files being generated from?
John,
Thanks for your response. The screenshot shows the weird color distortion of the RAW file from Photos (from my iPhone 13 Pro). Also, I am unable to save Topaz edit. The progress wheel goes around and around indefinitely.
• Brian
Thanks for sharing that example. Would you mind sending the original file so I can reproduce this error on my machine?
Also, to help troubleshoot the processing error you are having, please send me your system profile information so I can check if your computer hardware is up to date.
You can securely submit your files(s) to my Dropbox using the link below.
Please be sure to send me a note here to let me know you sent something.
John,
Apologies for not getting back promptly. Here is a sample troublesome DNG file.
I’ll send the system information separately in order to not max out my client.
• Brian
IMG_0845.DNG (21.5 MB)
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