VPN and Licensing/Authentication. Any issues?

Topaz Products Product Technical Support
1

I use a VPN most of the time I’m connected to the internet UNLESS I’m running software which frowns on VPN usage for Authentication.

Any issues with Topaz products logging in through VPN? Specifically Video Enhance AI which I just purchased.

Thanks!

1 Like
2

Just try it as it shouldn’t be an issue, verification depends on your user account not location.

3

Thanks for pointing out the issue. I can’t even open Topaz Lab’s homepage, let alone update apps directly from within the apps. I use NordVPN. No big issue, though.

Adam