[Please describe your issue here. Try to include logs (Help → Logging) and add screenshots if necessary.] 2023-04-21-19-40-6.tzlog (10.6 KB)
When processing Mavic3 dng igame through Lightroom plug-in extra Photo AI, severe vignetting was generated. There was no vignetting on original image.
And also after processing, below error message was shown
This error was occurred after installing Photo AI V1.3.1 and at every kind of image files.
Steps to reproduce issue:
Thanks for reporting this. Please upload one of the Mavic 3 files so I can reproduce the issue. It sounds like we do not have the lens correction for this device.
You can securely submit your image(s) to my Dropbox using the link below. Please be sure to send me a note to let me know you sent something. Dropbox File Request
Does the error that you are seeing appear every time you process images in the Topaz Photo AI plugin to Lightroom Classic? Does it only appear when you use the Mavic 3 files? Does it prevent the file from returning to Lightroom?
I sent you a DJI Mavic3 DNG file. (230405_1607@DJI_0876.dng)
This vignetting error happened only when processing DJI mavic3 files. And also lens profile was not applied, but the file was well saved. But the processed image couldn’t be used. This issue must be solved, because this is my main purpose to use Topaz Photo AI.
Thanks for sending the file. It looks like we do not have support for the lens correction on this file type. I documented this for my team so we can review.
For the files from the DJI Mavic 3, I would recommend using the Photo > Edit in > Topaz Photo AI method instead which will create a TIF copy that keeps the lens corrections. This workflow is the best for this camera and your processing.
I do not know when we will be able to add support for the lens correction yet.
The exit code issue in Lightroom Classic should be fixed in the update coming on Thursday. Please install v1.3.3 when it’s released and let me know if it’s still happening.
