Videos errored 50fps to 60fps

Topaz Video AI Bugs and Issues
1

Processing: 2024-09-29-17-08-15-Main.tzlog…
audio-codecs.json (785 Bytes)
proxy.json (28 Bytes)

[If you are posting a new bug, please include the following]

  1. Videos errored 50fps to 60fpsUploading: 2024-09-12-12-07-58-Main.tzlog…
    Uploading: 2024-09-12-20-43-26-Main.tzlog…
    Uploading: 2024-09-14-21-10-31-Main.tzlog…
    Uploading: 2024-09-14-23-20-39-Main.tzlog…

  2. Your system profile

  3. Your log files (Help > Logging > Get Logs for Support)

  4. Any screenshots as necessary

[Please be sure to have searched for your bug before posting. Duplicate posts will be removed.]audio-codecs.json (785 Bytes)
proxy.json (28 Bytes)

2

proxy.json (28 Bytes)
audio-codecs.json (785 Bytes)

3

Can you re-upload the log files? They are not working to download and open them for review.

4

2024-09-12-02-53-7-Main.tzlog (798.1 KB)
video-encoders.json (19.5 KB)
2024-09-07-13-43-40-Main.tzlog (90.7 KB)
2024-09-12-02-44-20-Main.tzlog (386.5 KB)

5

https://drive.google.com/drive/folders/18IIVr6koKS1Tfe_W5N1ZcE63r-puMNnh?usp=sharing

Have added previous and most recent CRASH logs in this link to Google Drive folder. I hope these are ok for you all at Topaz, with thanks again,

6

Thanks, those worked.

The logs are showing that the Aion model failed to download properly for use on this process.

Open the Model Manager and try forcing the download from there to see if it will do so. If it does then try to run the process again but I will point out that the Aion model is very heavy and should be run by itself in a single process.

Keep me updated if downloading the model does not work and we can try a different approach.

7

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