Everytime I minimize Topaz Video AI (yellow dot) reopening from dock I have a completely freezed image on screen. GUI seems working, I can scroll on timeline, zoom on timeline, working with right panel, but video window is completely freezed until I close and reopen the application.
Max
Does running a preview render refresh the windows? Or do you have to close and reopen the app?
I simply load a video file, scrub in timeline and video window are working correctly, minimized TVAI, restored application from Dock, scrub in timeline works, video are freezed. Need to quit and restart application. I’m in Trial, but don’t think it’s the readon for this problem. MacBook Pro M1, updated macOS.
The team has been working on resolving the lag in the video player that users have been seeing in various situations. The upcoming beta release for testing has a few more tweaks to try and address this issue. These will be included in the next patch release.
