Video Preview not synchron

[michele.meschke]

I am always noticing that the input and output video when shown side by side is always some frames out of sync between the input and output video.

Would be nice to fix that soon.
Thanks…

[tony.topazlabs]

Thanks for reporting this, we’re hoping to have a fix out soon!

[michele.meschke]

It got with version 3.5.1 even worse with the preview.
Input and Output preview window are now totally out of sync and the Preview Output is stuttering.

logsForSupport.zip (8.8 MB)

Now the Preview is totally useless:

[michele.meschke]

“Video Preview not synchron” has been fixed in these Versions:

Topaz Video AI Alpha 3.5.2.0.a

and

Topaz Video AI Alpha 3.5.2.2.a

But the official release versions 3.5.2 - 3.5.4 still have the error that the input/output window is 2 frames out of Sync making it impossible to really compare 2 views.