Video Fails to process completely

[If you are posting a new bug, please include the following]

  1. The bug / behavior you have encountered
    I’m upscaling and enhancing several longer videos. Some of the videos error out at the end of processing with no specific reason. Others that have the same properties process and save without issue.

  2. Your system profile
    Apple M1 Max

  3. Your log files (Help > Logging > Get Logs for Support)
    logsForSupport.zip (4.4 MB)

  4. Any screenshots as necessary


[Please be sure to have searched for your bug before posting. Duplicate posts will be removed.]

What I can read out from the logs, for whatever reason it seems that the problem is file being too big. Possible causes can be file system limitations (FAT32 external hard drive for instance) or something else.
If you cannot find the reason behind it, I would try to process the files in two or three parts (set in and out) and see where the process breaks.


2024-02-09 04-50-25.155 Thread: 0x1e395dc40 Info OUT: 202 e[48;5;0me[38;5;213m[vost#0:0/h264_videotoolbox @ 0x13f605e10] e[0me[48;5;0me[38;5;196mError submitting a packet to the muxer: File too large
e[0m Last message repeated 1 times
e[48;5;0me[38;5;213m[out#0/mp4 @ 0x600003cc92b0] e[0me[48;5;0me[38;5;196mError muxing a packet
e[0me[48;5;0me[38;5;213m[out#0/mp4 @ 0x600003cc92b0] e[0me[48;5;0me[38;5;196mTask finished with error code: -27 (File too large)
e[0me[48;5;0me[38;5;213m[out#0/mp4 @ 0x600003cc92b0] e[0me[48;5;0me[38;5;196mTerminating thread with return code -27 (File too large)
e[0m
2024-02-09 04-50-25.368 Thread: 0x1e395dc40 Info OUT: 202 e[48;5;0me[38;5;213m[out#0/mp4 @ 0x600003cc92b0] e[0me[48;5;0me[38;5;196mError writing trailer: File too large
e[0m
2024-02-09 04-50-25.430 Thread: 0x1e395dc40 Info OUT: 202 e[48;5;0me[38;5;213m[out#0/mp4 @ 0x600003cc92b0] e[0me[48;5;0me[38;5;196mError closing file: File too large
e[0me[48;5;0me[38;5;213m[out#0/mp4 @ 0x600003cc92b0] e[0mvideo:4106240kB audio:88096kB subtitle:0kB other streams:0kB global headers:0kB muxing overhead: unknown
frame=96529 fps= 10 q=-0.0 Lsize= 4194048kB time=00:53:40.81 bitrate=10667.4kbits/s speed=0.334x

2024-02-09 04-50-25.437 Thread: 0x1e395dc40 Info OUT: 202 Conversion failed!


1 Like

That actually makes sense. I was writing to a usb drive.

1 Like

This topic was automatically closed 60 days after the last reply. New replies are no longer allowed.