I’ll take one last shot at explaining this, and then I’ll shut up.
While it’s possible to occasionally hit the close button by accident, the vast majority of the time it is fully intentional. With just a single line of code, the devs could make the program confirm only if there is a job currently underway, which in my opinion would be better.
Or at least have an option to do this?
edwin, you really must start and close the app a hundred times daily,
spending so much effort in this tiny really not existing problem
there are thousends of apps on market who ask you if you really really want to close the app
i just dont recognize this naggs anymore
reinstalling was my first thought also…
but there is more than one way to reinstall an app
make sure you deinstall the app, clean all old models drawer from your userprofile and install a clean version. AI models what come with any new version are sometimes not useable in the next version.
i guess that error msgs come from that issue
I know it seems petty to complain about something simple like this, but VEAI is the most extraordinary video processing software I’ve ever seen, and I want to help the developers improve the interface.
Imagine if your internet browser forced you to confirm every time you closed it. You’d be griping about it too.
It’s perfectly alright for the beta testers to nag us. 
That is what we are here for. 
Keep up the great work testers! I see some great feedback!
ok thanks what files should i look for in my user folder?
i 'd be fine with it, if the devs let the user decide if they want that “confirmation” or not
the veai preferences are still pretty clean/small for an video app, so there is room for change.
I just dont wanted it completely removed since it has a reason for some users.
anything in c:\Users\ -username-\AppData\Roaming\Topaz Labs LLC\Video Enhance AI\
the model files are called *.JSON
just search for and delete all .JSON files, the setup app brings the really needed ones with it.
I’m not asking for it to be completely removed either - just used when appropriate!
But I’m just a paying customer, so what do I know?
I’m trying to export as images to a HDD, but the processing time keeps fluctuating and program starts to lag. Sometimes to the point where it doesn’t respond and have to close it using task manager. Works fine on a SSD, but not enough space
i would not use external usb drives or any other slow sata for such exports…
consider that are 30 pics /sek … 30x 5-10mb = 200-300mb/sek at least
= 1800 pictures in 1min video
= 18.000 pics 10min video)
i am using only nvme drives for VEAI with a read/write rate of 3500/3000 mb/sek
SD Drives gives you ~ 500/200
sata ~ 220/200
usb3 max 100/80
these are all too slow in my opinion
You won’t notice any difference in real usage between an SSD - unless it’s a very old one or plugged as an external USB3 drive) - and an NVme drive. Maybe the day VEAI will compute 50 4K images per second on the 9XXX GPU generation cards 
sorry, but this is not correct … i am a benchmark freak
tested it all before i purchased, the specs are not theroretical, they are real
but i am fine if you use ssds before nvmes
comparing an sata port with max 6gps with an pcie x16 port (16gps)
and telling there is no diff, is kinda funny
i had dozens of the best ssds … and none was even half as fast as the cheapest nvme you can get
you should try one … some day
You’re talking about benchmarks on themselves or real benchmarks with VEAI ?
Have you tried for example to test a HD clip to 4K (200%) using a timer let’s say for 5 minutes
I have both SSD and NVMe , so I will make the experiment, but for now my computer is already busy on a VEAI task.
Except you’re not writing 30 images a second so it’s irrelevant.
The best I’ve managed is 0.08 seconds per frame which is 12.5 frames per second, even at 5-8MB per image (I only export to PNG) that’s only 100 MB/s which even the lowliest of rust spinners is able to sustain.
With this sort of processing HDD or SATA SSD makes no difference and an NVME is just overkill.
I have complained about the “Do you want to quit” dialog for a long time. Besides being unnecessary when there are no unprocessed videos (Gigapixel understands that one and doesn’t prompt when unneeded) the dialog has unacceptable behaviors:
If the position that the dialog would appear (mid window) is offscreen, it appears (or doesn’t in this case) offscreen.
What compounds that is that the dialog does not respond to any keyboard entry that I can find. N, Y, and enter all have no effect.
The dialog is backwards from most confirmation dialogs, being No/Yes, rather than Yes/No. I’m told that Mac dialogs are often this “backwards” way, but Windows sure aren’t.
Current standards suggest that even Yes/No is not best, but rather explicit buttons that say what will happen. Again, Gigapixel has this down, with “Close Without Saving/Cancel/Save” Unfortunately, Save is the default, so enter produces a save dialog.
Thank you. So I’m not a complete loony after all 
Until this is fixed, I’m just going to use my AutoHotkey script that closes it all down when I press the Escape key.
ok I did that but instead of getting rid of the JSON files, I removed every file that was under all folders labeled “topaz labs LLC” including the gigapixel trial I still had and restarted my system after doing it. after a reinstall its still doing the same thing. are you sure there a not any other folders I’m missing? because when I reinstalled it I was already signed in and the setting to not show the boot screen at startup was still there. and also to all the developers reading this, can you please make the uninstaller uninstall everything from the program so this issue does not happen?
Would ‘’Video Enhance AI‘’ future update consider solve the issue that videos which had been highly sharpened
In particular, the edges are going to be black and white ，it looks terrible:grinning:
I haven’t noticed a difference even when sending the data over the network to a samba share lol. Just as fast. The best I can do is 0.12 seconds per frame no matter which format I’m using.
