Video Enhance AI -- Never Completes

Topaz Products Product Technical Support
1

I’ve tried Video Enhance AI several times with different file and different file types. It does not work. It starts but then never completes while showing changing and changing ETA’s – sometimes up and sometimes down.

I’ve sent in a support report but never heard from Topaz.

2

You will need to follow up through the help system. Go to support, login, and send a reminder on the actual help request you submitted or reply to the notification you recieved.