Video conversion process may terminate unexpectedly in v3.5.1

[ichironkni]

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1. Video conversion process may terminate unexpectedly in v3.5.1. The ending point is not fixed. There are some videos that can be converted successfully.
   Currently, I uninstalled v3.5.1 and installed v3.5.0, and it is working without any problems.

2. 12th Gen Intel(R) Core™ i7-12700 2.10 GHz
   64.0 GB RAM
   Windows 11 Pro 22H2
   GPU: NVIDIA GeForce RTX 3070 with 8GB Memory

3.sorry. I completely uninstalled it, so there are no logs left.
My Preset is:

[ichironkni]

“Terminated” is not accurate. It is accurate to say that the procedure is interrupted and does not proceed further. Also, there is no reproducibility at the interrupted position.

[tony.topazlabs]

Hello,
Could you send us a note at help@topazlabs.com with the full log files from the app?

To gather logs, please select Help > Logging and make sure that there is a check mark next to File Logging. Next, recreate the issue and then return to the Help menu and select > Get Logs for Support and attach the “logsForSupport” file to your reply.

[ichironkni]

sorry. I completely uninstalled v3.5.1, so there are no logs left.

I’ll try again when v3.5.2 comes out.

Until then, I will use v3.5.0