Everything is fine until I hit the Export button. Then it says Processing error, contact Support.
I’m on a 2021 Mac Studio Max running Ventura. Just got an update notice and installed it. That’s when I got this problem. Previous version ran fine.
logsForSupport.zip (453.9 KB)
Hello,
It looks like the app is unable to access your external disks at /Volumes:
You will need to add the app to the list of apps with “Full Disk Access” in system settings:
System Settings, Privacy & Security, Full Disk Access
That worked. Thank you.
You might consider a simple popup alert rather than the generic “Contact Support”. You’d save a lot of hassle dealing with idiots like me.
TL
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