Video AI keeps dropping the very last frame in exports

Hi,
Whenever i do any 4K video upscaling with Rhea model I notice the last frame on every video is being dropped. This is particularly frustrating when most of the videos I’m doing are looped and the dropped frame is very apparent.

I’ve checked outputs against all the ‘original’ videos to verify this bug. But I have not yet checked against any other models to see if this is replicated across the whole AI application.

Video AI version 6.0.3


There is a known issue that the team is still having issues with resolving that drops a frame when exporting out in ProRes.

Are you seeing this in other codecs as well? Can you pull the logs and send them to the support team directly for insight?

help@topazlabs.com

To gather logs, please select Help > Logging > Get Logs for Support and attach the zip file to your reply.