Video AI 'Keep original frame numbers' option does not do anything

Topaz Video AI Bugs and Issues
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1

[If you are posting a new bug, please include the following]

  1. The bug / behavior you have encountered
  • Using the ‘Keep original frame numbers’ option when exporting frames will always start at 0.
  1. Your system profile
  • Win11, RTX4080 Super, Ryzen 5800X

  1. Your log files (Help > Logging > Get Logs for Support)
    logsForSupport.zip (9.7 MB)

  2. Any screenshots as necessary

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2

Can you reach out to help@topazlabs.com?

Please share the original and the exported file with the frame rate issue to my dropbox

You can securely submit your file(s) to our Dropbox using the link below. Please be sure to send me a note to let me know you sent something and include the file name.
Submit File to Dropbox

3

I shouldve been clearer.

The exports are image sets, so input is any video, output is to image set.
Doesnt matter if you have any enhancements. Could be none.

Str:

  1. Select start position that is not frame 0
  2. In output codecs tab, select image set
  3. Check the box “use original frame numbers”
  4. Have it export to folder
  5. Export

If you check the resultant images, the numbering will start from 0

4

Thanks for clarifying, I just put in a bug report to fix this.

5

Thank you!

This feature is important to me as i cut, crop, upscale parts of videos and store the results all in the same folder.

Right now i have to manually rename the frame numbers using power rename on windows

6

Hello, is there any update on this bug?

7

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