Video AI 3.5.2 getting errors during processing... resulted flickering videos (worked fine in 3.5.0)

[mikaljan]

[If you are posting a new bug, please include the following]
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Uploading: logsForSupport.zip…
Uploading: 2023-10-04-23-50-44-Main.tzlog…
Uploading: Topaz Video AI Installer Log.txt…
Uploading: 2023-10-04-23-50-16-Main.tzlog…

1. The bug / behavior you have encountered
   I’m getting error on each of the videos in the list of being processed, they got midway and encounters the error…

I checked the partial completed video file that resulted in errors, and I see flickering in the video, please see the attached pictures and a small gif

I retried the same video on version 3.5.0 and it completed fine, so this is a new bug in 3.5.2

2. Your system profile
   intel i9-13900k
   2x RTX3090s
   64gb ddr5s
   and the following:
   

   

3. Your log files (Help > Logging > Get Logs for Support)
   see attachment

4. Any screenshots as necessary
   

   
   
   
   
   
   
   
   
   
   

[tony.topazlabs]

Hello,

Could you send us an email at help@topazlabs.com with the full log files from the app? It looks like the attachments here did not process completely.

To gather logs, please select Help > Logging and make sure that there is a check mark next to File Logging. Next, recreate the issue and then return to the Help menu and select > Get Logs for Support and attach the “logsForSupport” file to your reply.