Version 8 crashes before I can do anything with it

Topaz Gigapixel AI Bugs and Issues
1

After being prompted, I’ve updated to version 8. Unfortunately, the app closes as soon as I open any image and before I can do anything with it. It all worked very well in the previous versions

windows version.

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2

I have the same, is there a solution for it?

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3

I contacted support who were prompt and responsive.
Unsurprisingly, they say my graphics card is below spec (my laptop is maybe 3 years old). They sent instructions to uninstall v.8, clear the registry and provided a link to install v.7.2.1 which I had previously. It all works as before now - just annoying that I’ll have to keep avoiding the prompts to update

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4

I have the same problem. I’ll return to version 7 .
Thanks for helping

5

I have the exact same problem. Open and image, it initializes, renders faces and promptly just closes.

It appears my 3 year old laptop graphics card won’t support and I have to figure out how to removed V8 and go back to the last version.

6

I guess this is what’s called planned obsolescence.

7

Mac Version here. 8.0.0

Works out of Capture One / Export to / Processes for a while then changes to saving and crashes.

leaves a bar hanging in Capture One.

Mac Pro 5.1
Dual 3.5
128GB ram
RX 6900 Xt

Wouldnt let me get to that menu until I bought it, nice place to crash.

Will try a version down? seems to be the cure for the moment.

Thanks!